Frequently asked questions

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We do not accept insurance for membership or consultation fees. Our model is built around proactive diagnostics and prevention, which insurance typically does not cover. We can work with you so that lab tests and other medical services are billed in a way that may be covered by your plan when applicable.

Yes. Preventive and health optimization services often qualify for HSA (Health Savings Account) and FSA (Flexible Spending Account) use. We can provide documentation to support eligibility when you use these accounts for WithThem membership or eligible services.

WithThem doesn't replace your primary care physician (PCP). Instead, it complements traditional healthcare by focusing on advanced diagnostics and prevention. While your PCP and/or concierge doctor manages your general health, WithThem provides a full, data-driven evaluation that detects risks before symptoms appear. After your assessment, our medical team turns your test results into a clear report: your most important health risks and concrete recommendations. You'll review your results one-on-one with a WithThem physician so you understand your health and next steps. You'll also have consultations with a Registered Dietitian and Exercise Physiologist for guidance on long-term health. You can share your report with your doctor so they can use WithThem's insights in your broader care plan.

Many serious health conditions develop silently, without noticeable symptoms. Cardiovascular disease, cancer, neurodegenerative disease, and metabolic dysfunction often progress for years before becoming clinically evident. Routine checkups typically include basic blood work and physical exams, which do not provide the level of detail necessary to detect many early-stage health risks. WithThem's advanced testing can identify potential concerns long before symptoms appear, allowing you to take proactive steps to safeguard your health. Many WithThem members have discovered important or even urgent health findings despite feeling completely fine at the time of their evaluation.

If any concerning findings are detected, one of WithThem's doctors will reach out to you right away and provide a clear and detailed explanation of your results. Our team will guide you through the next steps, ensuring you understand the severity of the findings and your options for further evaluation or treatment. We also facilitate referrals to top specialists, both locally and internationally, and provide ongoing support to help you navigate the next phase of your health journey.

WithThem is designed for individuals at all life stages. Younger members benefit from establishing a baseline for long-term health and detecting early warning signs of potential risk factors. Middle-aged members gain valuable insights into emerging health risks, allowing them to take targeted action before issues become more difficult to manage. Older members use WithThem to refine their approach to aging well, optimizing metabolic, cardiovascular, and neurological health to maintain the highest possible quality of life. There is no single 'right' age to start, but the earlier you begin, the more opportunity you have to take control of your long-term health.

WithThem's medical team is led by experienced physicians with deep expertise in preventive medicine and longevity.

Your longevity team on call

Clinical guidance plus concierge follow-through, built for real life.

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